Privacy Policy

Last updated: April 2026

1. Who We Are

Kansai Karate Gold Coast is a licensed member school of Kansai Karate Academy, operating at Unit 3/2 Sierra Place, Upper Coomera QLD 4209. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to information collected through our website at kansaikarategoldcoast.com.au, through our class enquiry and booking processes, and in the course of managing student enrolments.

2. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number (from enquiry forms and booking requests)
  • Child’s name, date of birth, and age group (for enrolment purposes)
  • Emergency contact name and phone number
  • Medical information relevant to safe participation in training
  • Payment information (processed securely through our payment provider — we do not store card details)

We collect only the information we need for the purposes described below. You are not required to provide personal information to browse our website, but we cannot process an enrolment or enquiry without it.

3. Children’s Privacy

Many of our students are under 18. We collect information about children only for the purpose of managing their enrolment and ensuring their safety during training. We do not use children’s personal information for marketing purposes. Where a student is under 18, we deal with their parent or guardian as the responsible party for all privacy matters.

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and process trial class bookings
  • Manage student enrolments and class administration
  • Contact you about your enrolment, schedule changes, or school news
  • Ensure student safety during training (including access to relevant medical information by instructors)
  • Meet our legal obligations, including Working with Children compliance

We will not sell, rent, or share your personal information with third parties for marketing purposes.

5. Disclosure of Information

We may disclose your personal information to:

  • Kihon Software — our student management and booking platform. Kihon processes enrolment data and booking information on our behalf.
  • Kansai Karate Academy — the parent organisation, for affiliation and grading purposes.
  • Queensland Karate Association (QKA) and Australian Karate Federation (AKF) — for competition registrations, where applicable.
  • Our website hosting provider (Vercel Inc., USA)— website enquiry data submitted via our contact form passes through Vercel’s infrastructure. Vercel operates under standard contractual data protection clauses.

Some of these service providers are located or operate servers outside Australia (including the United States). We take reasonable steps to ensure overseas recipients handle your information in a manner consistent with the Australian Privacy Principles.

6. Storage and Security

Your information is stored within Kihon Software’s secure platform. We take reasonable steps to protect personal information from unauthorised access, misuse, loss, or alteration. We limit access to personal information to instructors and administrative staff who need it to carry out their responsibilities.

We retain personal information for as long as your enrolment is active and for a reasonable period afterwards to meet any legal obligations. If you would like your information deleted, please contact us.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality. We may also use anonymised analytics tools to understand how visitors use our site. These tools do not collect personally identifiable information. You can disable cookies in your browser settings, though this may affect some website features.

8. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate, incomplete, or out of date. To make a request, contact us using the details below. We will respond within 30 days.

9. Complaints

If you believe we have handled your personal information in a way that breaches the Australian Privacy Principles, you may make a complaint by contacting us directly. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

10. Contact Us

For any privacy-related questions, requests, or complaints, contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page with the date of the last update.